O2 loses iPhone 3G order

After both my brother and I received a confirmation email from O2 for our iPhone order we were both happy and expecting delivery of our phones today.

It seems a confirmation email is not enough. Concerned that I had received a follow up email confirming dispatch of my phone and he had not he called O2 today. Despite his confirmation email they explained they had no record of his order and they were out of stock so couldn’t help him! He now joining the queues outside an O2 store somewhere.

I double checked tracking on my order and it still shows my phone has been dispatched and picked up by DHL at 12:15 yesterday and it has reached Dartford at 6:21 this morning so fingers crossed.

iPhone 3G O2 upgrade update

After 5hrs of failed attempts and hearing rumours that the iPhone 3G 16gb sold out already I was getting rather angry and frustrated. I called up O2 who reassured me that they had not sold out and that they have sufficient stock to cover all existing iPhone users. However, the stats worry me.

She advised that 80k text messages were sent out this morning.
She also stated they had a total of 80k iPhones in stock.
She said that they have 9000 calls from users complaining about the website so far this morning.
I also said I had heard Carphone warehouses’ pre-orders had sold out which she said isn’t true - but checking their site it is still showing as sold out.

What worries me is
1) If they have 80k iPhones in stock this will mostly include 8GB models so the rumour that the 16GB is sold out is possibly true
2) If they have 80K instock how much of that is reservered for the launch day? They are not going to open stores with no stock are they? So is this figure reserved for upgraders - I doubt it
3) If 9000 users have called to complain are the other 71k getting their orders in?

It is looking less and less likely that I’ll be getting an iPhone on release day and it’s not for want of trying. Apple must be shaking their head.