O2 loses iPhone 3G order
July 11th, 2008
After both my brother and I received a confirmation email from O2 for our iPhone order we were both happy and expecting delivery of our phones today.
It seems a confirmation email is not enough. Concerned that I had received a follow up email confirming dispatch of my phone and he had not he called O2 today. Despite his confirmation email they explained they had no record of his order and they were out of stock so couldn’t help him! He now joining the queues outside an O2 store somewhere.
I double checked tracking on my order and it still shows my phone has been dispatched and picked up by DHL at 12:15 yesterday and it has reached Dartford at 6:21 this morning so fingers crossed.
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My brother reports all stores he’s tried so far have stock of 8gb model but no 16gb left.
O2 Richmond only had 21 and sold out fast. Carphone Warehouse Richmond had only 2 and they are gone.
Update: O2 say order is not lost there is just wasn’t enough stock to fulfil the order. They expect more stock in 2 weeks.
Carephone Warehouse indicate they may have more in Monday.
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