O2 remove validation to spare customers continued iPhone 3G upgrade misery
If you are a UK iPhone user looking to upgrade or if you have been following the story on this blog you no doubt know the problems O2 have been having taking orders from their customers wanting to upgrade.
Now rather than trying to validate each order against their existing accounts and/or taking payments/credit checks at the time of order it seems the order form has been changed. Now all visitors to https://upgrades.o2.co.uk are pushed onto the failover form and the details are taken without processing and the user is greeted with this message: Thank you for your order. We are processing this and will contact you if there are any complications with the details you have provided.
While not a fix this is an improvement that spares users continually re-trying the site and allows O2 to process the information off-line at their leisure and contact users that have entered erroneous data or could not be validated.
Fingers crossed my details are not lost.
Filed under Newsflash, Tech news |One Response to “O2 remove validation to spare customers continued iPhone 3G upgrade misery”
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