Even Microsoft can’t develop HTML emails for Outlook 2007
HTML Newsletter Developers have been complaining about Outlook 2007 since it’s release as it uses word to render emails rather than a web browser. Some have described it as taking email design back 5 years. Microsoft defended their decision for various reasons - mainly for more consistent results for users of Outlook looking to forward/create html emails of their own.
Now it appears even Microsoft are struggling to develop HTML emails that will render correctly in Outlook 2007. The first line of the latest xbox live newsletter reads “Read this issue online if you can’t see the images or are using Outlook 2007“. If even Microsoft can’t develop a newsletter that shows up consistently on it’s webmail (Live mail/hotmail) and Outlook 2007 client how are us as designers/developers supposed to manage. Clearly this should show it’s time to correct the mistake of using word rendering in Outlook 2007 or for designers to follow Microsoft’s example and simply ignore the latest Outlook and simply offer the users links to a page they can view in a web browser.
I don’t know how my employer would feel about me choosing to ignore Outlook 2007 when building the next newsletter but it will certainly be my recommendation. Our overseas offices seem to have ignored the client as I cannot read the emails that I get from them for the services I subscribe to if I use Outlook 07. If enough companies do this maybe this will prompt some action from Microsoft when there users complain.
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